LEVELUPLevelUpSkale (“we”, “us” or “our”) respects your privacy. This policy explains how we collect, use, store and share personal data when you use levelupskale.com, request a Growth Audit, book a call or otherwise contact us.
1. Who is responsible for your data
LevelUpSkale is responsible for the personal data described in this policy. For privacy requests or questions, email nithin@levelupskale.com.
2. Data we collect
We collect data you choose to provide, including your name, business name, work email, phone number, website, business location, services, current marketing activity, budget range, revenue range, goals, challenges, booking details and any message you send. We also collect limited technical and usage data, such as pages viewed, device/browser information, approximate location derived from IP address, referral source and interactions with our website.
3. Why we use it
- to provide, review and respond to a Growth Audit request;
- to schedule and manage calls you request;
- to communicate about your enquiry, services or a proposal;
- to improve website performance, measure completed audits and prevent misuse;
- to meet legal, accounting and security obligations; and
- where you opt in or where permitted by law, to send relevant marketing communications. You can opt out at any time.
We ask only for information reasonably needed for these purposes. Please do not send sensitive personal data or confidential third-party data through the website unless we specifically request it through an appropriate channel.
4. Forms, analytics and service providers
We use specialist providers to run the lead and booking process. Depending on the action you take, your data may be processed by Tally (forms), Google Sheets and Google Workspace (lead storage and email), Calendly (booking), Make (automation), Google Analytics (website measurement) and MailerLite (email communications). These providers process data under their own terms and privacy policies and may process information outside India. We use them only for legitimate business operations and do not sell personal data.
5. Cookies and measurement
Our website uses Google Analytics to understand how visitors use the site and to record completed Growth Audit submissions as a conversion event. Analytics data is used in aggregated form where possible. You can control cookies through your browser settings. Blocking cookies may affect some site features, but you can still contact us directly by email.
6. Marketing choices
We will not add you to recurring marketing emails merely because you requested an audit unless you separately consent or applicable law permits the communication. Every marketing email we send will include an unsubscribe option. Service-related replies, booking notices and necessary follow-ups may still be sent where relevant to your request.
7. Retention and security
We keep enquiry and client data only for as long as reasonably necessary for the stated purpose, relationship management, dispute resolution, record keeping or legal obligations. We use reasonable organisational and technical safeguards, but no internet-based system is completely secure. Please use discretion when sending information online.
8. Your choices and rights
Subject to applicable law, you may ask us to confirm whether we hold your personal data, correct inaccurate information, withdraw consent, unsubscribe from marketing or request deletion of data that is no longer needed. Contact us at nithin@levelupskale.com. We may need to verify your identity and may retain limited information where required by law or for legitimate record-keeping.
9. Children
Our services are designed for business users and are not directed to children. Do not submit personal data for anyone under 18 without appropriate authority.
10. Changes to this policy
We may update this policy as our services, tools or legal obligations change. The current version will always be posted on this page with its effective date.